We don't see disability - We see Inclusion

Our specialist Keytools Product Advisers are trained and have had decades of experience in delivering Assistive Technology and Ergonomic products to users with varying requirements whether Physical, Hearing or Visual Impairments, Speech and Language Support, Dyslexia or even an ageing workforce - we are all on the path to needing Assistive Technology to keep us productive - We don't see disability, we see Inclusion.

Keytools is the Ergonomic and Assistive Technology arm of Hypertec Ltd, which started as a Memory manufacturer and evolved as a Hybrid Distributor, to be faster, better, smarter.

Specialising in forging strategic close working relationships with partners to provide an ever-evolving portfolio of technology products to support the increasing demand for computer and mobile device use, servicing both vertical and specialty markets.

Well established relationships for over 20 years with partners have resulted in an admirable track record of delivering excellent product supply, service and support to all our serviced markets.

Selling to 1000’s of technology providers throughout Europe and the Middle East in three key market areas:

  •  Corporate Resellers
  •  Direct Market Resellers (DMRs)
  •  Value-Added Resellers (VARs)
  •  We evolved to ensure that we are…

…Faster

  •  Same day picking and packing for bulk orders.
  •  Next day delivery.
  •  Same day Technical Support.
  •  Same day specialist product advice.
  •  Instant memory configuration specing.
  •  Direct access to pre and post-sales support.
  •  24/7 order placement via Website (Reseller Account only).
  •  Over 20,000 product lines in stock.
  •  Global Shipping and product call-off schedule management.

…Smarter

  •  Fully trained Sales, Technical Support and Product Managers.
  •  Flexible and adaptive approach to meeting customer needs.
  •  Drop-shipping direct to end users under plain label with no additional charges.
  •  Flexible Global agreement shipping rates.
  •  Dedicated Product Specialists for each product category, available for customer site visits.
  •  On-Line product configuration for PC components.
  •  Reseller Partner Community Portal with instant access to account pricing, product information and marketing toolkits.
  •  Continued investment in our in-house logistics to improve services and customer deliverables.
  •  Bespoke Marketing services and campaign management.
  • End user support and training for Assistive Technology products.

…Better

  •  Everything we do is ‘Best-Fit’ – best-fit products for best-fit customer application and best-fit service for our reseller partners and Assistive Technology users.
  •  We provide the highest levels of customer service – Our staff is dedicated to achieving customer satisfaction.
  •  We always deliver – We take a flexible and adaptive approach to our business processes, we can always adapt to meet customer needs.
  •  We always strive to exceed expectations – No job is a good job...it’s a good job that we always strive to do even better next time.
  •  We don’t wait for opportunity to knock – All our staff are passionate about their business areas and aim to grow and uncover opportunity on behalf of our Reseller and Vendor Partners.
  •  We continue to evolve – We have an established Product Steering committee whose primary function is to look for Vendors and products that will stimulate channel growth, address market demands and continue to offer best-fit, value-added technology products to cater for customer needs.
  •  We understand – We take time to understand our Partners and their customers’ objectives, we listen, we think, we adapt and we deliver.
  •  We guide customers and help identify Ergonomic and Assistive Technology requirements, ensuring at all times the user is being supported.
  •  We help Assessors find product information quicker.
  •  We support Assessors with training workshops and on-line quote facilities.
  •  We help Reseller partners understand Inclusion and how to engage their customers with Assistive Technology products.

 

Why Keytools?

 

Assistive Resources

Easy Access to resource information covering:

  •   Assistive Technology
  •   The Equality Act 2010
  •   Visual Impairment
  •   Speech & Language Support
  • and much more...

Launch