Keytools terms and conditions are available to download here (pdf, 32k)
To purchase from Keytools, you can:
- Order by mail, phone, fax, or website
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Official purchase orders from accredited accounts and recognised organisations or educational establishments are accepted
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Otherwise please send cheque with order, or make payment by credit card
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We also accept Visa, Mastercard, Maestro, Switch, and Solo cards
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For mixed orders or heavier items, different carriage charges will apply
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For Multipack and bundle orders, select quantity of each version of the product you require and add the codes to your order.
All prices shown do not include VAT.
We guarantee 90 days warranty against manufacturing defects on all items supplied by us even when manufacturers warranties differ. Just remember to call us for a Returns Number. Extended warranties may be available on some products, please call us for details.
Shipping
We guarantee 90 days warranty against manufacturing defects on all items supplied by us even when manufacturers warranties differ. Just remember to call us for a Returns Number. Extended warranties may be available on some products, please call us for details.
Shipping
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There is a shipping charge for online orders which is subject to VAT. Telephone order charges may differ.
- Shipping costs apply to UK Mainland only
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Excludes all Overseas, Northern Ireland & Islands
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Keytools reserves the right to withdraw the offer without notice
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We aim to deliver stock items in 2/3 days. Special items will take longer.
Returns
We will refund on unsuitable items (except software) if returned within 14 days of the invoice date, provided it is in the original condition and packaging. Damaged goods may, at our discretion, be subject to repair charge. Where goods are returned for reasons other than fault or defect, the customer is responsible for bearing the cost of returning the goods and any refund may be subject to a charge to cover the costs of receiving the returned items. Don’t forget to call first for a Returns Number. Email returns@keytools.co.uk
If a product appears faulty or is damaged, please contact the support department prior to filling in a returns form as the product may not have to come back. If you need to complete a return request form, please click here, complete the details and email, fax or post back to our office.
This document provides information for guidance only and is subject to change without prior notice. No statement herein may be regarded as any part of a contract to supply goods or services. Your statutory rights are not affected. As products are continuously improved they may on occasion vary from the descriptions provided.
Copyright names are mentioned for information purposes only, to the owners’ benefit and without intent to infringe. All registered trademarks and trademarks are acknowledged as the property of their respective manufacturers and owners. E & OE.
All images are for illustrative purposes only.
Offer Conditions
Keytools reserve the right to withdraw or change any of the special price offers herein without prior notice.
If a product appears faulty or is damaged, please contact the support department prior to filling in a returns form as the product may not have to come back. If you need to complete a return request form, please click here, complete the details and email, fax or post back to our office.
This document provides information for guidance only and is subject to change without prior notice. No statement herein may be regarded as any part of a contract to supply goods or services. Your statutory rights are not affected. As products are continuously improved they may on occasion vary from the descriptions provided.
Copyright names are mentioned for information purposes only, to the owners’ benefit and without intent to infringe. All registered trademarks and trademarks are acknowledged as the property of their respective manufacturers and owners. E & OE.
All images are for illustrative purposes only.
Offer Conditions
Keytools reserve the right to withdraw or change any of the special price offers herein without prior notice.
Waste Electrical and Electronic Equipment (WEEE)
As a provider of electrical and electronic products we are fully compliant with the WEEE Directive and are registered with a compliance scheme with WeeeCare. Our Registration number is WEE/JD0104WV.
If you’re buying a new item for domestic, personal use, we are pleased to recycle your old one for free. To do so, simply return the old item within 28 days of purchasing your new product(s) to: Keytools, Abacus House, 1 Spring Crescent, SO17 2FZ, UK. You will need to pay for carriage.
For more information visit here.
This publication is for information and guidance only and cannot be regarded as a contract to supply goods at any given price.
