Hypertec engage a number of couriers to deliver product to you the reseller or your client. An appropriate service is utilised to meet the needs of the client.

In the event of shipping errors, miships, or damaged product, please contact in the first instance, your account manager, who will then route the call to the appropriate department accordingly.  For Keytools shipping queries please contact

We will do our best to provide you with a practical solution. If you are unaware of your account manager or his or her contact details, please email

Quick Support

We are often asked for our advice on a variety of IT-related problems, and have put together this selection of documents to cover these topics and more. If your query isn't answered here then check out our FAQs page, or contact your Hypertec Account Team.

How to Guide

Download How to Install Desktop Memory
Download How to Install Laptop Memory
Download How to Work Ergonomically


Download 3M Top Security Tips
Download 3M Guide to Visual Security
Download Guide to Hypertec Firestorm SSD